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Transform your complex web of financial, operational, performance and program metrics into a strategy that addresses the information needs of each of your key stakeholders If your marketing organization is truly committed to measuring its results, congratulations! You've leaped a huge hurdle. Now the challenging – and fun – part begins. As you explore the complexity of your marketing organization, you'll no doubt discover dozens of areas to measure. Before you know it, you'll have an equal number of metrics defined and perhaps hundreds of key performance indicators established to track how you're doing. However, your CEO probably only cares about high-level, bottom-line financial metrics like Customer Franchise Value, Market Share and Brand Equity. You, as a busy marketing leader, are probably most interested in financial and operational metrics, such as Return on Marketing Investment, Return of Marketing Activities or Marketing Productivity Ratio, as well as evidence that external marketing efforts are pushing the needle (such as lead conversion and brand preference). Your program managers need to track activity-based and outcome-based metrics. Individuals and teams may want – or be required - to track their performance. How do you ensure that each stakeholder group gets precisely the information they need without contributing to their information overload? Marketing Operations Partners' Metrics Map™ service leverages insight gleaned from the Marketing Optimization Review, Infrastructure Accelerator, Performance Leadership and other applicable activities to develop a comprehensive metrics strategy that ensures the right information is delivered to the right people at the right time, supporting everyone in the quest to raise individual, team and your marketing organization's accountability. Contact Marketing Operations Partners today to take your measurement process to the next level of accountability. * Metrics Map is a trademark of Marketing Operations Partners |
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